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Help
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Contact Us
24/7 General Help
Tracking ID, download links and codes are stored in your account.
If you cannot find what you need, we are available by email: shop.avid@arvatosystems.com
Tel. (1) 519-772-3541 (Mon-Sat 5am - 8pm PST)
Fax. (1) 519-772-4300 -
Shipping Information
Orders placed by 2pm PST will be shipped the same business day (weekends & holidays excluded).
Delivery time will depend on the selected FedEx delivery option.
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Our Policies
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Security & Privacy Policy
Your privacy is important to us: Account data is encrypted, and we are committed to the highest standards of data security. Click here to read our privacy policy.
License Agreement -
Return Policies & Guarantees
You can return your order within 30 days of purchase if the product is unopened/ unused.
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